Austin Smith
3 Contributions
AVOID myfavouritemagazines
Future Plc generates lots of profits, mostly by taking money from subscribers and then not fulfilling the promises they make, ignoring customers, then closing those distribution companies after a few years. Myfavouritemagazines, MyMagazine, MagazinesDirect, et al. That is (was) all Future Plc. Just take a look at those awful customer reviews.
As they describe it to their shareholders: "In recent years Future has focused on developing a strategy to diversify its revenue streams, ensuring that it maximises the opportunity to monetise more content distribution channels. It has created a proprietary technology stack coupled with a lean operating model that enables this to happen."
AVOID.
Britney Fowler
2 Contributions
Failure to send free gift for Photo Plus
We took out a subscription for Photo plus as a gift. They failed to activate the direct debit so the magazine stopped being delivered. We took out a new subscription payment made at time of taking out. We have had numerous phone calls and emails about not receiving the camera bag gift. We have been assured the complaint has been escalated 6 times!! Still no resolution. Empty promises of getting back to us, it is a nightmare.
Caitlin273
3 Contributions
Empty Promises on the Free gift.
I subscribed to PhotoPlus The Canon Magazine and for doing so I was promised a Camera Shoulder Bag as a gift. Well Im still waiting after even after several phone calls and several empty promises. So I am still waiting. Been told its been escalated, which I dont believe and that the Bag has been dispatched.
Well if it does not arrive in the next 5 days I shall take legal action for miss selling and misrepresentation. So please people be aware..!!
Micheal511
2 Contributions
why did I not read trust pilot before…
why did I not read trust pilot before taking out a subscription???? Arghh......
This company is absolutely awful. Took out two subscriptions in the summer with a promise of a free gift. Never materialised and now six months late I am still chasing. They promise to call back, never do, promise the item will be delivered...never appears. There should be some way of taking this company to court.
Avoid like the plague....a definite rogue trader.
Amy Mason
2 Contributions
waste of time, money and effort
utter garbage since this company taken over planet rock subscription, promised the earth but failed to deliver. DONT TOUCH WITH A TEN FOOT POLE.
Charlotte G613
3 Contributions
Only one star because i cannot give…
Only one star because i cannot give none.Worst shopping experience i have ever experienced.Lost subscripton re-ordered now getting two. no free gift said in magazine uk subs only i live in northern ireland uk ok.seems somewhere hidden online northern ireland is excluded possibly the worst experience ever
Lillian T.
2 Contributions
Absolute Fraud
Ordered two subscriptions, charged but never received either magazine. No responses to complaints. Check out their Facebook page, they've defrauded plenty of other people over the past six months. Somebody needs to pursue criminal charges. This is outright fraud and they continue to take payments on their website and deliver nothing.
Carolyn W007
2 Contributions
Awful company
Awful company. Take your money and never fulfil orders, hiding behind another company now and make it impossible to contact them. They should be put out of business. A truly awful awful awful awful business - DO NOT BUY FROM THEM!
Shameful site
Shameful site. Order retro gamer from them and got nothing. They want you to do all thier chasing up for then as opposed to them doing thier own work. Won't bother buying from them ever again
Marcus724
4 Contributions
Do not order they are a scam company
Do not order they are a scam company. Bought subscription for FourFourTwo for son and two months no magazine received. Standard emails explaining changing their distribution or something expect delays. Twenty min wait in their customer service line.
Rachel Sullivan
2 Contributions
It is awesome cool
It is awesome cool
Written 28 September 2020
Miller621
7 Contributions
Totally hopeless
Totally hopeless , and now I know I’m not alone. Ordered on jun 20. Nothing received. When u emailed to ask , they told me to wait a few more weeks. It’s sep now and they even changed company to Magazinedirect. No reply as well. Useless!
Written 16 September 2020
Lauren443
2 Contributions
DO NOT ORDER SCAM WEBSITE.
I ordered a diet magazine from them on the 24th July 2020. It didnt arrive so I rang them, they couldnt find my order or any of my details. I emailed them so many times for a refund. Its now 18th August 2020, still no magazines. I rang them and they said wait till the end of the week, and then ring for a refund next week.
I took advice from the previous post and i got a chargeback from my bank.
Non-delivery of magazine ordered in Apil
I ordered a magazine from the store in April, Maximum PC and it still hasn't arrived. My order doesn't show in my order history and I've had no emails regarding dispatch. I emailed to complain, with the first email being ignored and a response to the second email saying they'd ask for another magazine to be dispatched. That was over a month ago and nothing has arrived yet.
Other magazines ordered from them have arrived, but they are incapable of delivering this one it seems.
Hunter B.
3 Contributions
This is a scam, they keep withdrawing from your card !!!!
This is a scam, they offer you a cheap 3 mags offer . You switch off auto renewal, but they still keep doing the auto renewals on your card. They DO NOT RESPOND to emails or whatever. Stay away from this !